Frequently Asked Questions

Please take a moment to read this information carefully to contact the appropriate area according to your situation:

Customer Service: We have a Live Chat (LIVECHAT) available Monday to Friday from 7:00 am to 1:00 am EST, and Saturdays from 8:00 am to 4:00 pm EST. Through this medium, we handle basic inquiries, provide information to guide the user, and direct them to the appropriate channel according to their needs.

Support: We have a Ticket System (HELPDESK) with 24/7 support. Through this system, we manage all user requirements, leaving a record and traceability of each process. (Requirements are addressed within 24 business hours, although resolution time may vary depending on the case).

Complaints and Claims: You can send an email to [email protected] to escalate directly to the COMPLIANCE area for review requests, complaints, claims, and others. (Messages receive a response within a period of 24 to 72 business hours depending on the type of request).

Sales Team: We have a WhatsApp Chat to support processes of deposits, purchases, referral commissions, and requests to become a brand ambassador (24-hour attention from Monday to Saturday).

Ambassadors: We have a Telegram Chat with exclusive VIP support for brand AMBASSADORS. (24-hour attention from Monday to Saturday).

Inquiries about Processes: You can send an email to [email protected] for consultations and guidance. (Messages receive a response within 24 business hours).

Social Networks: THEY ARE NOT A SUPPORT CHANNEL.

When registering in our backoffice you will have a referral link, which you will find in the RFERRAL section. By default, everyone earns a 5% commission for each purchase made by their referrals.

If you are passionate about sharing and achieve:

10 sales per month: Earn 7.5%.
20 sales per month: Enjoy a 10% commission.

If you have a community, apply to our ambassador program and earn commissions on direct and indirect sales. Contact us via WhatsApp in our sales chat: +44 7537 146919

Commissions are added at 00:00 UTC. Transfer commissions to your balance to purchase new programs or request withdrawal to your external crypto wallet or your bank account.

USDT OR USDC (ERC-20 or TRC-20 network).
Minimum: 50 USD

Bank Account (Applies to some countries).
Minimun: 500 USD

*Payments are reviewed and sent to the merchant within 1 to 3 full business days. application, please note that weekends and UAE holidays will not be part of the processing time.

Once the evaluation stage is complete, and before our traders move on to the experienced trader stage, we require a KYC/AML screening to verify your identity.

The KYC process includes a photo copy of your ID or passport and proof of residency.

Traders must also submit a signed copy of the client agreement. Once verified, you will move on to the experienced trader stage, which is the stage in which you are eligible for commission based payouts. When a trader completes the evaluation stage and completes the KYC process, their commission-eligible account is sent and enabled in 3 full business days.

1 PHASE REFUNDABLE program allows you to access funded accounts from 2,000 to 150,000.

1-STEP: When purchasing a program, you will receive an email with your credentials. You will get unlimited calendar days to reach an 8% profit target while maintaining the 5% and 10% total daily drawdown parameters. No time limits or minimum days. We accept all types of EAs, including HFT in this phase.
Upon completing the evaluation phase, you must complete the KYC verification process. We will review your account and send you your credentials within 24 business hours.

Showcase your trading performance and be eligible to receive up to 90% of your simulated profits through a performance commission.

*If you pass this program with an HFT, EA or Copy Trading system, the refund is waived.

*For your withdrawal to be processed you must complete 8 days of Trading in the Funded account, otherwise your request will be denied.

Be Flash Synthetics program traders can trade on weekends.

INSTANT FUNDING program allows you to access funded accounts from 10,000 to 500,000.

By purchasing the program you receive funded account credentials immediately.

Showcase your trading performance and be eligible to receive up to 90% of your simulated profits through a performance commission.

*For your withdrawal to be processed you must complete 5 days of Trading in the Funded account, otherwise your request will be denied.

2 PHASE REFUNDABLE program allows you to access funded accounts from 5,000 to 100,000.

1-STEP: When purchasing a program, you will receive an email with your credentials. Achieve 8% profit target. Manage 5% daily reduction and 10% total reduction. Minimum 8 days with open trades. No time limits. We accept all types of EAs, including HFT in this phase.

2-STEP: Upon completing the objectives of the first phase, request the second phase credentials in the CHALLENGE section, by pressing the REQUEST CREDENTIALS button (We will process your request in 72 business hours). Reach the 5% profit target. Manage 5% daily reduction and 10% total reduction. Minimum 8 days with open trades. No time limits. We accept all types of EAs, including HFT in this phase.

Upon completing the evaluation phase, you must complete the KYC verification process. We will review your account and send you your credentials within 24 business hours.

Showcase your trading performance and be eligible to receive up to 90% or 100% of your simulated profits through a performance commission.

*If you pass this program with an HFT, EA or Copy Trading system, the refund is waived.
*For your withdrawal to be processed you must complete 8 days of Trading in the Funded account, otherwise your request will be denied.

Be Flash Synthetics program traders can trade on weekends.

1-PHASE REFUNDABLE program (Forex & Synthetic Indices) allows you to access funded accounts from 5,000 to 200,000.

1-STEP: When purchasing a program, you will receive an email with your credentials. You will get unlimited calendar days to reach an 8% profit target while maintaining the 5% and 10% total daily drawdown parameters. No time limits or minimum days. We accept all types of EAs, including HFT in this phase.
Upon completing the evaluation phase, you must complete the KYC verification process. We will review your account and send you your credentials within 24 business hours.

Showcase your trading performance and be eligible to receive up to 100% of your simulated profits through a performance commission.

*If you pass this program with an HFT, EA or Copy Trading system, the refund is waived.

*For your withdrawal to be processed you must complete 5 days of Trading in the Funded account, otherwise your request will be denied.

Be Top Trader program traders can trade on weekends.

Profit-split Trading: When the trader has met the minimum time required to request profits from the funded account, go to the MY CHALLENGES section and press the WITHDRAWAL button. It will be processed within 72 business hours. If our team confirms that you are eligible to earn commissions, the requested amount will be deposited into your balance, you will receive a performance certificate.

Be Flash and Be Fast programs:
· 1st Period: 21 days from the first trade (50% Profit)
· 2nd Period: 21 days from the first trade (70% Profit)
· 3rd Period: 21 days from the first trade (80% Profit)
· 4th Period: 15 days from the first trade (90% Profit)

Be Synthetics Program:
· 1st Period: 21 days from the first trade (60% Profit)
· 2nd Period: 21 days from the first trade (70% Profit)
· 3rd Period: 21 days from the first trade (80% Profit)
· 4th Period: 15 days from the first trade (90% Profit)

Be Top Trader Program:
· 1st Period: 14 days from the first trade (50% Profit)
· 2nd Period: 14 days from the first trade (70% Profit)
· 3rd Period: 14 days from the first trade (80% Profit)
· 4th Period: 7 days from the first trade (100% Profit)

Referral commissions: You can request the withdrawal of your referral commissions at any time.

With the balance allocated by your Trading and Referral commissions, you will be able to purchase new programs or request a withdrawal.

WITHDRAWAL METHODS:

USDT OR USDC (ERC-20 or TRC-20 network).
Minimum: 50 USD

Bank Account (Applies to some countries).
Minimun: 500 USD

*Payments are reviewed and sent to the merchant within 1 to 3 full business days. application, please note that weekends and UAE holidays will not be part of the processing time.

*Only withdrawals from Trading or Referral commissions are processed, if you have made a deposit it can only be used to purchase programs.
business hours.

*Minimum trading days.
BE FAST and BE TOP TRADER: 5 days.
BE FLASH and BE SYNTHETICS: 8 days.
(If you request a withdrawal and have not met the minimum trading days, your withdrawal will be canceled and a new period will begin with the initial balance)

In the evaluation phases of all programs we have no commercial style restrictions. You can use any type of EA including HFT. Although we enforce no restrictions during the evaluation stage, using the following strategies/approaches during the experienced trader stage is prohibited and will be subject to review:

● Grid Trading or Grid Trading Softwares
● Martingale Trading Or Martingale EA’s
● Latency Arbitrage
● Hedging Orders Across Multiple Accounts
● Abusing The Volatility Of News By Placing Gauranteed Limit Order Fills
● Any Use Of Delayed Data Feeds For Risk-Free Profit
● Copy Trading Among Multiple Users On Our Platform
● Account Management By A 3rd Party

We want to be as open as possible when it comes to the trading styles that you can use while undertaking the program. The strategies above are prohibited during the funded stage as they either cannot be replicated into the live market (Toxic data in the event that we send your orders offshore for potential data monetization), thrives on demo conditions only, or because they are designed to game the system

Firstly, Congratulations!. At this point, your challenge will be labeled as “Complete”.

In the Be Funded program we accept EA’S but using the following strategies/approaches during the experienced trader stage is prohibited and will be subject to review:

● Grid Trading or Grid Trading Softwares
● Martingale Trading Or Martingale EA’s
● Latency Arbitrage
● Hedging Orders Across Multiple Accounts
● Abusing The Volatility Of News By Placing Gauranteed Limit Order Fills
● Any Use Of Delayed Data Feeds For Risk-Free Profit
● Copy Trading Among Multiple Users On Our Platform
● Account Management By A 3rd Party

● Tick-type systems.

*MINIMUM TIME BETWEEN OPENING AND CLOSING OF EACH OPERATION 5M.

Upon completing the evaluation phase, you must complete the KYC verification process. We will review your account and send you your credentials within 24 business hours. This will be the paper trading account that will be eligible to receive trading commission payments.

We accept EAs with the exceptions of the systems described in the section “What trading styles do we accept when receiving funding?”

There are 3 ways to lose an account automatically:
1. Violation of a drawdown metric (5% based on daily equity, or 10% total drawdown, balance tracking, or highest equity).
2. Inactivity for 30 days on your challenge or assessment account.
3. Operations open on the weekend (Does not apply to Synthetic index programs)
*When you are in the FUNDED stage you must take into account the account approval, replenishment and loss policies, see it in the question: “What should I know about Reviewing Trading Withdrawals?”

*If you violate any of the rules described in the customer agreement, your account may be terminated.

•If you pass your Challenge, you must take into account the following rules that will be reviewed by our team in your withdrawal request:
– Apply the consistency rule.
– You cannot have more than 2 operations at a time on the same asset and in the same address.
– You cannot copy trades to another account, trade with signals or delegate your account to a third party and 1 trade cannot exceed 50% of the total profit.

*MINIMUM TIME BETWEEN OPENING AND CLOSING OF EACH OPERATION 5M.
*To request a withdrawal in the Be Fast and Be Top Trader programs, you need to have completed at least 5 days of trading. For Be Flash and Be Synthetics programs, 8 trading days are required. If the established minimum days are not met, the withdrawal request will be automatically rejected and the option to start a new trading period will be offered.

The first thing to note, it that require our traders participate in 5 minimum trading days for each withdrawal.

Lot Size Consistency Range Rule.

Your average trade size calculated at the time of your payout review is used to calculate a trading range. The range is determined by adding 100% to your average trade size to determine the maximum value and subtracting 75% to determine the minimum value. If your average trade size was 20 Lots. This means that any trades that fall within the range of 5 to 40 lots would be considered consistent with your average trade size and is a normal trading day. The consistency rule applies to the funded stage only.

Trades that are inconsistent with the trading range are subject to review/deduction from total profit split (As described in “What Should I Know About Reviewing Trading Withdrawals?”). The lot size consistency range calculation is determined by all closed orders on an account from the first trade into the requested withdrawal date. Your average trade is a final number which is calculated once a payout is requested. To calculate your average, divide the total lot volume traded throughout the period by the total number of closed orders. After finding your average, simply multiply by 0.25 and 2.00 to find the bottom and top of your consistency range. Please note that partial orders will be treated as separate orders for the consistency calculation, as the metric is based on closed orders.

Lot Size Consistency Range Calculation:

Total Lot Volume Traded/Trades Executed: Lot Size Average
Lot Size Average x 0.25: Bottom Of Consistency Range
Lot Size Average x 2.00: Top Of Consistency Range

The 5% Max Daily Drawdown is originally and firstly based on your initial account balance at the reset time, before any trades are executed.

This resets each day at 00:00PM Market Watch Time.

Secondarily, this metric is also calculated by the highest equity point.

Be sure not to go 5% lower than the initial balance at reset time, or 5% lower than the highest equity point in one day.

Attached below is the counting formula that our system uses in order to determine drawdown amounts.

Counting formula:
Highest balance or equity of the day (whichever is higher) – current equity.

The 8% or 10% Maximum Total Drawdown is also a trailing metric of the account balance and equity.

Example: If you start with a $100,000 account, your maximum loss level will be set at $92,000 or $90,000. If your account balance or equity reaches $108,000 or $110,000, your trailing drawdown meter will be set at $100,000. The trailing drawdown will always trail the highest balance or equity by 8% or 10%.

It is at the traders discretion to manage risk according to these rules when trading our funded accounts. A violation of these drawdown rules will result in a loss of the funded account.

Each trader will readily have access to their maximum daily and total drawdown levels on their dashboard at all times. Although keeping an eye on your balance is important during the “experienced trader” stage, it is also important that your equity swings do not meet a 5% difference in one day, or an 8% or 10% difference in total.

DETAILS BE FUNDING RULES

If you have completed the 21-day period, trading the minimum number of days required under the program, have not exceeded the daily or total drawdown limits and have complied with all established rules, your withdrawal request will be APPROVED. You will receive the profits in your USD balance and can start a new trading period.

Below are some important aspects to consider regarding the review of withdrawal requests:

-Consistency Rule and the 5 Minute Rule:
Up to three operations that violate these rules will be deducted. If more than three violations are recorded, the withdrawal will be denied and a new trading period will be allowed to start with the initial balance. If five or more faults are accumulated, the withdrawal request will be rejected and a new trading period will not be allowed to start.

-50% rule:
If any operation generates profits that exceed 50% of the total profit, that surplus will be deducted from the profit and a new trading period will be allowed to start. If more than two operations with these characteristics are registered, the withdrawal request will be automatically denied, and it will not be possible to start a new trading period.

-Trading Styles Not Allowed, Copy Trading and/or Use of Templates:
The use of any non-permitted trading system, copy trading practices (including copy systems, signals, account delegation), or the use of software that simulates manual trading (such as WP7 or similar) will result in the rejection of the application. withdrawal without option to start a new trading period.

-Minimum trading day requirements:
To request a withdrawal in the Be Fast and Be Top Trader programs, you need to have completed at least 5 days of trading. For Be Flash and Be Synthetics programs, 8 days of trading are required. If the established minimum days are not met, the withdrawal request will be automatically rejected and the option to start a new Trading period will be offered, with the initial balance.

-Post-Withdrawal Request Operations Policy:
Any trade opened after making a withdrawal request will result in the automatic denial of that request. After this, a new trading period will be allowed to start.

*It is essential that you understand all the rules and adjust your trading style to them to ensure that your withdrawal requests are processed properly.

There are no restrictions on the number of accounts you can acquire, the financing limit applies to the total amount added to all active accounts according to each program.

-Be Flash Program: Up to 500,000.
-Be Fast Program: Up to 1,000,000.
-Be Synthetics Program: Up to 500,000.
-Be Top Trader: Up to 1,000,000.

This is a category where we strive to be transparent here at Be Funding, and the short answer is no. Traditional support firms within the Forex industry operate under a different model than the standard proprietary funding firms typically found on Wall Street. Traders who sign up with traditional Forex support firms do not receive real capital in their accounts.

When a trader reaches the “Be Funded” stage, they are trading in a simulated/demonstration stage where they are rewarded with commissions in exchange for positive performance during this level of the program aligned with the program rules.

While performance commission is paid to a trader on paper during the “Be Funded” stage, trading data from experienced traders can be monetized and used to earn higher profits by copying the data into the company’s own fund. This allows the trader to bid as a “data analyst” to the company, making them eligible for commission payments of 50%, 70%, 80%, 85% or 90% while providing such services to us, the figures will change depending on the value of each trader’s trading data, determined by performance and regular commission payments.

Be Funding (Be Solutions) does not conduct real trading and simply pretends to be an “evaluator” and opens the door to commission eligible paper trading accounts to traders providing simulated services such as data analysts.

Market conditions are provided by an external pricing provider, which traders can use to grow, learn and earn commissions based on their performance after passing the evaluation stage and moving up the ladder to be “Be Funded”.

Occasionally, we may refer to the “Be Funded” stage as “funded”. Note that any reference to a “funded” stage is a paper trading account funded with simulated real conditions.

Forex support firms are generally built on the basis of gamification of trading through software that rewards traders in simulated market conditions, albeit with a similar concept to the real market with an amplified potential reward.

We will refund the balance paid by the program in the first withdrawal you make from your Be Funded account. If you fail to make the first withdrawal, your return will not be credited.

*If you pass the Be Flash, Be Synthetics or Be Top Trader programs with an HFT, EA or a Copy Trading system, the refund does not apply.

Our programs initially have no profit limit, however you must take the following into account:
•If we detect an unconventional Trading style, we can apply a profit limit of 7%.
•If you obtained the account through a Giveaway, Championship, promotion or as an incentive, the earning limit is 4%.

Our innovative x10 leveraged account program for Forex and Synthetic Indices: BE LEVERAGE. It offers you the opportunity to access accounts from $500 to $100,000, paying only 10 percent. BE LEVERAGE breaks the traditional barriers and allows you to trade immediately, without any evaluation phase, connected to liquidity and with total freedom. BE LEVERAGE eliminates traditional rules and gives you the ability to make weekly withdrawals of up to 100%.

Practical example:
Imagine you have $1,000 available to trade, you deposit it with a broker and achieve a 5% return, you would normally earn $50. Now, with BE LEVERAGE, for that same $1,000 you immediately receive a $10,000 leveraged account, now that same 5% means $500 in profits for you.

BE LEVERAGE offers total freedom by eliminating traditional restrictions, allowing you to trade according to your preferred style. 

There is no daily loss limit, no consistency rule, no 5 minute rule, no IP rule, no maximum trades, you can trade weekends and news, copy signals, hedging, martin gala, grid trading and others. EAS are allowed, except HFT or Latency.

There are only 2 ways for your account to be disqualified:

1. Exceed 10% drawdown.
2. Using malicious trading systems or operations.

You can withdraw weekly, for your withdrawal to be processed, you only need to have 3 trading days in the current period.

WITHDRAWAL PERCENTAGES: 1ST 80% | 2ND 90% | 3RD 100%.

Profit Limits: 10% per withdrawal | 100% total

Leverage: 1:33

Commissions per Forex lot: $5

Commissions per lot Synthetic Indices: $1

About merging and limiting BE LEVERAGE leveraged accounts

You can merge your accounts, as long as all trades are closed and your accounts are at break-even point. If you have profits, you need to withdraw them first. The merger will be done taking into account the initial balance of each account. There are no limits on the number or amount of accounts.

Types of trading not allowed

– Latency arbitrage.

– Abuse of news volatility with guaranteed limit orders.

– Use of deferred data to obtain risk-free benefits.

– Tick, HFT or tick systems.

– Arbitrage systems such as WP7 or similar.

– Executing stop orders on synthetic index assets without being affected by slippage of Spikes or Gaps.

– Execute orders in synthetic index assets with tick type SL without being affected by slippage of Spikes or Gaps.